Increase your physical health with our fitness experts

It is a requirement to book into classes ahead of time as our instructors will only be coming in for classes with bookings. For early morning classes, please book ahead by the night before where possible. Bookings may be made online, over the phone, or in person. 

Classes may be booked online up until 3 hours before the scheduled class time.

Appointments may be booked up until 3 hours before the desired appointment time.

 

If you would like to make a booking outside these time frames, please call or text 0450 663 944 as we may still be able to accommodate you. Please leave a message if we are unable to answer the phone so we can get back to you.

Fees for private appointments and classes are due at the time of service. For personal training and exercise classes, you may opt to pay for several sessions/classes at a time, e.g. for the coming week or month.

We facilitate online on-the-spot private health claims for massage treatments via Medipass. Some health funds also offer some rebate for personal training and some exercise classes, for which they usually require our Fitness Australia registration number and a fund-specific form to be completed. If you think you may be eligible feel free to discuss with us.

We understand that unplanned issues can come up and you may need to cancel an appointment or class booking. If that happens, we respectfully ask that you give us as much notice as possible.

Please be considerate of others as when someone does not show up for a scheduled appointment or booked class, another person loses the opportunity to attend. This policy allows us to best serve the needs of all our clients.

You may cancel your appointment online or via phone or text without charge up to 4 hours prior to the scheduled appointment time.

An appointment cancellation without sufficient notice (within 4 hours of the scheduled appointment time) will be charged 50% of the scheduled fee. You must call or text to make the cancellation.

If you do not call or text to cancel your appointment or do not show up for your scheduled appointment, you will be charged the full price for the scheduled appointment.

You may cancel your class booking online or via phone or text without charge up to 2 hours prior to the scheduled class time.

A class cancellation without sufficient notice (within 2 hours of the scheduled class time) will be charged 50% of the casual class fee. You must call to make the cancellation.

If you do not call to cancel your class booking or do not show up for your booked class, you will be charged the full casual class price or it will be deducted off your class pass.

Please try not to come to sessions/classes on an empty stomach. A substantial meal 1 ½ to 2 hours prior to training will give you the energy to get the most out of the workout.

Bring a towel to every session/class. Fusion Wellbeing provides filtered water on tap, you are welcome to bring an empty bottle and fill it up for your session/class.

Wear appropriate footwear. Shoes must be worn at all times on the personal training floor unless otherwise specified by your trainer.

Bring all medications that you may need during sessions/classes, i.e. inhalers, insulin, adrenaline and so on.

If you come to a session/class with an injury or pre-existing condition, please make sure you inform your trainer/instructor so your session/class can be tailored to suit. Depending on the condition, we may also require a letter from your doctor or allied health professional before we can allow you to participate. If you are unsure of whether you should provide us with a letter, please give us a call prior to your appointment or class. We reserve the right to refuse participation for anyone we feel needs written medical clearance.

We all have our bad days, so if you are feeling under the weather, had a tough day or are just a bit down and not at your peak performance, again, please inform your trainer/instructor.

Make your trainer/instructor aware if an exercise, stretch or movement causes any pain, discomfort or just doesn’t feel right as this can be a sign that it is being performed incorrectly or there is an underlying cause that needs to be addressed.

Children are welcome to wait in the studio during personal training sessions or classes, please ensure they don't disrupt classes and sessions. At no time are the staff at Fusion Wellbeing responsible for looking after unattended children.

Children remain your responsibility at all times while at Fusion Wellbeing. They may accompany you in the consultation rooms but we ask that you keep them away from exercise equipment at all times due to health and safety requirements.

Please make your purchases carefully as we do not refund for change of mind. If you would like to exchange a product for another product or studio credit, the item must be unused and in its original packaging.

If you think you may have made an error with a service purchase, please contact us immediately so we can remedy this for you where possible.

Your personal information is stored on your client profile within our admin program Square Scheduling. All your details remain completely private and are not shared with any third parties other than with allied health professionals as permitted and requested. We ask that you please keep your information up to date.

Fusion Wellbeing may take photographs and videos of classes and sessions for any lawful purpose, including such purposes as publicity, illustration, advertising and web content. If you do not wish to be included in our photos and videos please inform the instructor or trainer. As anyone can download an image from the Internet or make copies from printed materials, Fusion Wellbeing is not responsible for unauthorized use of the images. You are not entitled to any compensation and the images may appear with or without your name. Fusion Wellbeing retains the rights to copyright, use and publish any of the images in any format taken of you at Fusion Wellbeing and/or for Fusion Wellbeing.

By checking the box on your booking page, you indicate your agreement with the following statements:

You have read and accepted the Fusion Wellbeing Studio Policies and fully understand the statements relating to Fusion Wellbeing’s services, classes, fees, bookings and cancellations.

You ascertain that you are physically capable of and there is no medical reason to prevent you from taking part in Fusion Wellbeing’s exercise classes, personal training sessions and massage treatments as applicable without endangering your health.

You are participating in these activities voluntarily and at your own risk. You will not hold Fusion Wellbeing or its instructors, trainers or practitioners liable for any personal injury to yourself or damage to your belongings.

You acknowledge I have read and understood the Photos & Videos release.